In ‘Collaborative Leadership’ we emphasize the importance of teamwork, shared decision-making, and collective action. We talk about a model that seeks to leverage the diverse strengths and perspectives of a team, to achieve common goals. Highlights are setting goals, creating a shared vision, consistent communication, fostering trust and providing opportunities for feedback and open communication.

The module also discusses its effectivity in complex and dynamic environments where a team consisting of diverse individuals can come together to drive change and make decisions.

Leaders who embrace a collaborative approach gain the advantage of maximising the benefits of a team and achieving goals more efficiently than a singular leader’s approach.

SUGGESTED SESSION DURATION: 1 TO 3 DAYS

The digital age has brought tremendous changes to the business environment. Therefore, it has become imperative that leaders adapt their leadership style to take advantage of these new opportunities. At the same time, it has also become important for leaders to understand the technology terminologies and their associated applicability. Terminologies like Artificial Intelligence, Machine Learning, Deep Learning, Blockchain, Brain computer interface, Neuro business, Smart dust, Bio acoustic sensing, Drones, Robots, Internet of services, Internet of things, Inter-operability, Quantum computing etc need to have fundamental clarity so that the right applicability can be initiated. It is also important for leaders to understand the difference between ‘digital’ and ‘transformation’ to take the organization forward. Many leaders still understand ‘digital transformation’ as a concept under one umbrella. Our module helps give clarity on all these fundamental aspects.

We also talk in detail about some of the important facets of the digital age leadership like understanding of the AI factory, pipeline vs platform models of business and the new generation traits particularly the MILLENNIALS and the GEN G. All these learning in consolidated format help participants to have clarity in better understanding of our future generation customers and line up organizations in tune with their expectations.

SUGGESTED SESSION DURATION: 1 TO 3 DAYS

Modern day service is all about differentiation. The often-repeated terminologies like SPEED of service, QUALITY of service, FIRST TIME FIX etc have fallen flat, to add anything meaningful to the customers experience. In view of this, cutting across organisations, drivers of the game are trying out innovative means to ensure that customers within and outside their bucket are provided a service which can create an edge over competition. Idea is to move away from USP to VAE.

Technology and price secrecy no longer exist. Therefore, product, pricing, features remaining same, how can one brand distinguish itself from the other? This has become a million-dollar question and the industry experts feel that service can ONLY be the differentiator.

Our module attempts to highlight this reality, with real time cross brand examples of the changing customer expectations and their shifting loyalty status. We have structured our contents, to look upon objectives as more than mere numbers and therefore, gain an edge in brand building, sale creation & customer retention through differentiated service.

SUGGESTED SESSION DURATION: 1 TO 2 DAYS

The module starts with some of the basic assumptions and understanding of sales. At a time when product, pricing and features across brands are similar, sales are to be viewed more than a mere process. With constant pressure on the bottom line by way of increasing over heads and decreasing profits, it has become important for the sales team to manage duality and target exponential growth. The 360-degree understanding of the market and the stake holders have become a necessity, in view of the dynamic market changes that are happening at a never before speed. Days of ‘compartmentalisation’ in selling is over. We, therefore, bring in a concept of OFC for the comfort of the B2B customers, which forms an important association in the channel sales value chain. We also discuss several important business matrixes which helps in addressing both width and depth of the market, for propelling growth in market share.

SUGGESTED SESSION DURATION: 1 TO 2 DAYS

Communication is both a wonder and a disaster. While effective communication can lead to success, ineffective or inarticulate communication, can spell disaster. It is no longer considered a monologue or a one-way traffic. It involves much more. From active listening to eye contact, proper body language to right words and tone, it is something which is more holistic than mere message interpretation or exchange information. It’s about understanding the emotion and intentions behind the information. It is not only how we convey a message, but what impact it leaves to the sender for him to adequately respond. In short it is a two-way traffic, a dialogue.
In today’s highly competitive business environment, communication encompasses the right mix of all skill components, to make discussions engaging, interesting and trustworthy. Finally, for the right punch this must be spontaneous.
Our module will help the participants learn this tricky art with ease and comfort. The journey through the path will be enjoyable & will meander through effective communication to effective BUSINESS communication.
The module further aims to have role plays to interpret learning into real time output by taking care of the ‘do’s and don’ts’

SUGGESTED SESSION DURATION: 1 TO 2 DAYS

Our module discusses on depth the design and delivery of a presentation. This is followed by an individual presentation based on industry specific case studies. Since we focus on participant’s skill improvements, depending on the session duration, we allow participants to make more than one presentation, followed by an in depth analysis of the gap areas for improvements

SUGGESTED SESSION DURATION: 1 TO 2 DAYS

We conduct power packed motivational talks on “Living to create a difference” and not “living for a difference”

SUGGESTED SESSION DURATION: 50 – 60 min

Men & women exist in the world for several thousand years now. There are interactions happening at a family level, individual level, team level & professional platforms. However, if we honestly take feedback about the quality of interaction at each level, we get a very uneasy understanding. Both the genders will agree that there are very basic differences in the pattern of their thought process, their preferences, tastes etc and the way each one of them behave. It is often said that “Men don’t listen & Women cannot read maps”. Result – there are wide gaps in the form of unnecessary tensions, resentment and at time conflicts.
The idea of our module is to recognize the difference and appreciate each other in the most desirable way. There are numerous real time examples, to make the understanding clear. Easy techniques of handling the so-called unusual behaviour patterns have been simplified. This will result in a healthy & enriching relationship both in the family and at workplace. Finally, happy individuals are the ones which deliver the best under happy conditions.
This module also focuses on how to handle both male and female customers independently so that the overall effectivity in output increases.

SUGGESTED SESSION DURATION: 1 DAY

16 PF is the standard abbreviation for the 16 Personality Factors multivariate-derived by psychologist Raymond Cattell. The Cattell 16 PF (16 Personality Factor) model is probably the most-widely used system for categorizing and defining personality.

The 16 PF is based on the 16 “source traits” put forth by Raymond B. Cattell in the 1940’s. Cattell was what we call a trait theorist. Cattell identified clusters of “surface traits,” consistent behavioral responses, and “temperament and ability source traits,” underlying variables that determine the surface traits.

The 16PF defines our basic, underlying personality, without regard to how we apply it or the environment in which we apply it. They’re relatively unchanging features of the PC that strongly influence its performance, but which we don’t normally see. So, our underlying personality is there all the time, but the way we see it is affected by our intelligence, and by our upbringing and education, which may have taught us either to emphasize or suppress aspects of our personality. However, if we can understand what our personality is, we can then make better use of the strengths it gives us and make allowances for the resultant weaknesses. Because personality is relatively unchanging through adult life, this understanding will be of long-term value.